Privacy policy

Definition

This definition should help you understand our Privacy Policy. When we say "we", "us", "our" and "Salon Premium", then we are talking about the company Sava trgovina doo, with the address of the headquarters Zavrtnica 17, 10000 Zagreb from the Republic of Croatia. We provide services for selling products in an online store or providing online information (hereinafter referred to as "Services" or "Services"). We offer services on our website www.salonpremium.com and its sub-domains and sub-directories.

Data confidentiality statement

  • Personal data

We collect, process and use your personal data only with your consent and in accordance with legal regulations. We collect, process and use only those personal data that are necessary for the execution and development of our services or that you have voluntarily made available to us. All data that can be used to determine the user's identity are considered personal data. This includes, for example, your first and last name, address, e-mail address and phone number.

  • Use of data to process orders and payments

We use your data to process and realize the order when processing the payment. We transfer data to third parties only to the extent necessary to fulfill these tasks, such as our logistics partner for order delivery. The information contained in the payment information is given to a third party only for the purpose of fulfilling the order. Your personal data is protected under the contract between Salon Premium and the logistics partner and is not available to third parties.

Credit card payments are provided by Corvus Pay doo, Buzinski prilaz 10, 10010 Zagreb , a certified partner according to PCI DSS security standards of the highest category. Level 1 certificate for Payment Gateway / Switch services.

  • Use for marketing purposes through online activities

We use your personal data to send e-mail for marketing purposes (e.g. newsletter) only with your consent. You can cancel your subscription by sending an e-mail to addressinfo@salonpremium.com at any time, with effect from the day of cancellation, without having to adhere to a specific deadline or form. In addition, you can unsubscribe from the newsletter using the link at the bottom of each of our newsletters.

  • Use for marketing purposes through postal activity

You can revoke the use of your data in the legally permitted framework for postal marketing activities at any time by e-mail to the address info@salonpremium.com, by phone at 072-101-101 or by writing to the indicated address Sava trgovina doo, Zavrtnica 17, 10000 Zagreb.

  • Information and deletion

You have the right to free access to information about your stored data and the right to correct, delete or block data. Please inform us of any changes to your personal data. You can send a request for information, deletion or correction by e-mail to the address info@salonpremium.com or in writing with the indicated address Sava trgovina doo, Zavrtnica 17, 10000 Zagreb.

  • Data security

Our website applies technical and organizational security measures, in order to protect your personal data from manipulation, loss and to prohibit access by unauthorized persons. Our security measures are regularly improved in line with technological progress. We use an SSL certificate that provides secure, encrypted communication between the website and your internet browser. SSL stands for Secure Sockets Layer, a protocol that enables encryption. In this way, your registration with personal data on our site is protected.

  • Use of cookies

In order to maintain our website and ensure that it functions when you visit it, Salon Premium uses technology commonly referred to as "cookies". Cookies are small files that we send to your computer, mobile device or other technology and we can access them later. They can be temporary or permanent and use, for example, JavaScript or Flash technology. Thanks to cookies, you can search our pages without difficulty and those results that are relevant to you are displayed. Cookies show us what you and other visitors to our website are interested in, which helps us improve the experience for everyone.

How we use cookies:

Mandatory cookies - cookies are necessary to enable the basic functionality of the website. They are used for:
- Enabling secure login
- Memorization of order steps

Functional cookies - Cookies that allow us to analyze the use of the website so that we can measure and improve performance. They are used for:
- Remembering login details
- Storage of items in the basket
- Uniform website appearance

Advertising cookies - Cookies from advertising companies that display ads based on your interests.
- Enabling page sharing on social networks
- Enabling the publication of comments
- Displaying ads according to your interests

The installation of cookies can be blocked by a corresponding setting in your browser. Please note that in this case you will not be able to use all the functions of this website to their full extent.

  • Use of website usage analysis services
Google Analytics

This website uses Google Analytics, a website usage analysis service from Google LLC ("Google"), a subsidiary of Alphabet Inc. Google Analytics uses cookies, text files, which are stored on your computer and enable the analysis of your use of this website. Information about your use of this website, which is generated by cookies, is sent to a Google server in the USA and stored there. IP address anonymization has been activated for this website. Google therefore abbreviates your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there.
Google, at the behest of the owner of this website, uses this information to analyze the use of the website and compile a report on activities on the website, and collects information for it on other services related to the use of the website and the Internet. The IP address transferred from your browser within the framework of the Google Analytics service is not connected with other Google data. In addition, you can prevent the transmission of data generated by cookies and related to your use of the website (including IP address) to Google and the processing of this data by Google by clicking on the link https:// tools.google.com/dlpage/gaoptout download and install the required browser plug-in.

  • Use of social network plugins
Facebook/Instagram/Whatsapp

Our site uses the so-called software plugins for social networks ("Plugins") for the social network Facebook, Instagram and Whatsapp, from the company Facebook Inc., USA ("Facebook"). Program plugins are marked with a logo or the addition "program plugin for the social network Facebook, Instagram and Whatsapp or "Facebook plugin for the social network". If you call up a website of our online presence that contains such a plugin, your browser establishes a direct connection to the servers of Facebook. The content of the plug-ins is transferred from the Facebook page directly to your browser and becomes part of that page. Through this connection, Facebook receives information that you have called up the page of our online presence via your browser, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. If you are logged in on Facebook, Facebook can associate our website with your Facebook profile when you visit. If you interact with the plug-ins, e.g. if you press the "Like" button or write a comment, this information is also directly transmitted to a Facebook server and stored there. In addition, the information is published on your Facebook profile and displayed The purpose and scope of the collection and further processing and use of data by Facebook, as well as your rights in this regard and the options for privacy protection settings, can be found in the data protection notice from Facebook: https://www.facebook. .com/policy.php. If you do not want Facebook to directly associate the collected data about our online presence with your Facebook profile, you must log out of Facebook before visiting our website. You can completely prevent the loading of Facebook plug-ins using plugins for your browser, eg using the "Facebook Blocker" plugin.

Youtube

Our site uses the so-called software plugins for social networks ("Plugins") for the YouTube social network from Google LLC, 1, USA, a subsidiary of Alphabet Inc. ("Google"). Program add-ons, such as buttons with the "Youtube" sign, can be recognized on a white or colored background. You can find an overview of Google plugins and their appearance at: https://developers.google.com/youtube/. If you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Google. The content of the plug-ins is transmitted by Google directly to your browser and becomes part of the site. With this connection, Google receives the information that you have called up the page of our online presence through your browser. This information (including your IP address) is transmitted directly from your browser to a Google server in the USA and stored there.

  • Use of Marketing Plugins
Mailchimp

We use MailChimp as our marketing automation platform. By registering your email address via the form on our website, you give us your written consent to send marketing content and confirm that your data you have entered will be transferred to MailChimp for processing in accordance with their rules and privacy terms .

Google ads

We use Google Ads services to draw attention to our attractive offers with the help of advertising materials (so-called Google Ads) on external websites. In relation to the data of advertising campaigns, we can determine how successful individual advertising measures are. We would like to show you ads that are of interest to you, in order to make our website more interesting. Google delivers advertising materials via so-called "ad providers". For this purpose, we use ad server cookies, which can be used to measure certain parameters to measure success, such as ad placement or the number of user clicks. If you access our website through Google ads, Google Ads stores a cookie on your device. These cookies usually expire after 30 days and are not intended to identify you personally. For this cookie, unique cookie identifier, number of ad impressions per position (frequency), number of impressions per ad placement (frequency), last impression (relevant for conversion after viewing) and opt-out information (indicate that the user no longer wishes to be contacted) they are usually stored as analytical values. These cookies enable Google to recognize your internet browser. If the user visits certain pages of the Ads user site and the cookie stored on his device has not expired, Google and the user can recognize that the user has clicked on an ad and redirect him to this page. Each Ads user is assigned a different cookie. Cookies cannot therefore be tracked via the Internet pages of Ads users. We do not collect or process any personal data in the above advertising measures. We only receive statistical estimates from Google. Based on these assessments, we can recognize which of the advertising measures is particularly effective. We do not receive any further data from the use of advertising material; we cannot identify users based on this data. Due to the use of marketing tools, the browser automatically initiates a direct connection to the Google server. We have no influence on the scope and further use of the data that Google collects through the use of this tool, and we inform you according to our knowledge: By integrating the Ads conversion, Google receives data that you have referred to a website that corresponds to ours or that you have clicked on our ad. If you are registered for a Google service, Google can associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the servers can obtain and store your IP address. With the Google Ads service, we use the remarketing function. The function allows users of our website to present advertising based on their interests on other websites within the Google advertising network (via Google search or YouTube, so-called "Google ads" or on other websites). For this purpose, user interaction on our website is analysed, for example what arouses interest in the user, so that targeted advertising can be shown to users even after visiting our website on other pages. To make this possible, Google stores in the browser the number of users who visit certain Google services or websites within the Google Display network. This number, better known as a "cookie", is used to record the user's visits. The number is used to uniquely identify the web browser on a particular device, not to identify a person; personal data is not stored. You can prevent participation in this tracking process in various ways: by setting your browser software accordingly, in particular by suppressing third-party cookies, you will not receive advertisements from third-party providers; by turning off conversion tracking cookies by setting your browser so that cookies are blocked by the domain https://www.googleadservices.com, https://www.google.de/settings/ads, this setting is deleted when you delete cookies; by deactivating interest-based ads from service providers that are part of the "About Ads" self-regulation campaign via the link https://www.aboutads.info/choices, a setting that is deleted when you delete cookies; by permanently deactivating Firefox, Internet Explorer or Google Chrome in browsers via the link https://www.google.com/settings/ads/plugin. Please note that in this case you may not be able to fully use all the functions of this offer. Furthermore, we use the Google Remarketing application to contact you again within a period of 12 months. With this application, after visiting our website, our ads can be displayed when you continue to use the internet. This is done with the help of cookies, which are used to record and evaluate your usage behavior by Google when visiting various websites. In this way, Google can determine your previous visits to our website. According to Google's own statements, Google does not combine data collected in the context of remarketing with your personal data that Google may store. According to Google, pseudonymization in particular is used for remarketing. You can prevent involvement in the tracking process in different ways: a) by setting your browser software accordingly, in particular by suppressing third-party cookies, you will not receive ads from third-party providers; b) by deactivating conversion tracking cookies, by setting your browser so that the domain www.googleadservices.com, https://www.google.de/settings/ads blocks cookies, whereby this setting is deleted when you delete cookies; c) deactivating interest-based ads for providers participating in the self-regulation campaign "About Ads" via the link http://www.aboutads.info/choices, whereby this setting is deleted when you delete cookies; d) by permanently deactivating Firefox, Internet Explorer or Google Chrome in browsers at the link http://www.google.com/settings/ads/plugin, e) by setting cookie settings accordingly (click here). Please note that in this case you may not be able to fully use all the functions of this offer. For more information on the purpose and scope of data collection and processing by Google, please refer to the privacy policy. There you will also find additional information about your rights and privacy settings options: https://www.google.de/intl/de/policies/privacy; Google has joined the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. In addition, additional information can be found on the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org.